How do I contact PeechLove?

You can contact PeechLove customer support by emailing peechlovestore@gmail.com or using the contact form on our website. For faster help, include your order number if your question is about an existing order.

PeechLove FAQs

Find answers to common questions about PeechLove shapewear, bras, underwear, sizing, delivery, returns and product care. Whether you are choosing a shaping bodysuit, tummy control shorts, seamless underwear or a supportive bra, this FAQ page is here to help you shop with confidence.

Orders & Delivery FAQs

Q: How do I start a return?

To start a return, contact PeechLove customer support with your order number, email address used at checkout and reason for return. Please wait for return instructions before sending any item back.

PeechLove ships globally, subject to courier availability and local delivery restrictions. Some addresses, postcodes or regions may have limited serviceability depending on courier coverage.

Orders are typically delivered within 4–7 business days from dispatch. Delivery times are estimates and may vary depending on your location, courier availability, public holidays, sale periods or unexpected delays.

Yes. PeechLove offers free worldwide shipping on orders over £50. For orders below £50, a standard shipping fee may apply and will be shown at checkout before payment.

Once your order has been dispatched, tracking details may be shared by email or through the order tracking page where available. If you need help tracking your order, contact us with your order number and the email address used at checkout.

Orders may be delayed due to courier issues, customs checks, public holidays, sale periods, weather disruption or events outside our control. If your order is delayed, please contact us with your order number and we’ll do our best to help.

If your order has not yet been processed or dispatched, we may be able to help update your delivery address. Please contact us as soon as possible with your order number and the correct address. Once an order has been dispatched, address changes may not be possible.

Please contact PeechLove customer support immediately with your order number and correct delivery details. We will try to help before dispatch, but we cannot guarantee changes once the order has been processed or shipped.

First, check with anyone at your address, neighbours, building reception or your local courier collection point. If you still cannot find your parcel, contact us with your order number and tracking information so we can review the issue.

Returns & Refunds FAQs

PeechLove offers a 14-day return window from the date of delivery. To be eligible, items must be unworn, unused, unwashed, in original packaging and returned with tags, labels or hygiene seals intact where applicable.

To start a return, contact us at peechlovestore@gmail.com with your order number, email address used at checkout and reason for return or you can raise a request from Request & Return link in the footer. Please wait for return instructions before sending any item back.

No. Due to hygiene and safety reasons, some intimate products may not be eligible for return once delivered. This may include underwear, products with removed hygiene seals, worn items, washed items, sale items and gift cards.

For hygiene reasons, underwear cannot usually be returned once delivered. Please check the product details and return policy before ordering. If you are unsure whether an item is eligible, contact us before starting a return request.

We currently do not offer direct exchanges. If your item is eligible for return, the fastest option is to return it and place a new order for the preferred size, colour or style once your return has been accepted.

Once we receive and inspect your returned item, we will notify you whether your refund has been approved. If approved, refunds are processed to the original payment method within 10 business days. Your bank or payment provider may take extra time to show the refund.

Please inspect your order as soon as it arrives. If your item is damaged, defective or incorrect, contact us as soon as possible with your order number and clear photos or videos of the issue, including packaging if relevant.

Free return shipping may be available where applicable. Please contact us first so we can confirm your return eligibility and provide the correct return instructions.

Sizing & Fit FAQs

Use your bust, waist and hip measurements to choose the closest size on the product size chart. For shapewear bodysuits, also consider your torso length and bust support needs. If you are between sizes, choose the size that feels most comfortable for the area you want the least restriction in.

No. We do not recommend sizing down in shapewear. Choosing a smaller size can cause rolling, digging, discomfort and visible lines. The correct size should feel supportive, smooth and secure without restricting your breathing or movement.

Shapewear should feel firm but comfortable. It should smooth and support your shape without pain, numbness, pinching or difficulty breathing. It should sit flat under your clothes and stay in place as you move.

For hygiene reasons, underwear cannot usually be returned once delivered. Please check the product details and return policy before ordering. If you are unsure whether an item is eligible, contact us before starting a return request.

If you are between sizes, consider the product style and your comfort preference. For stronger support, some customers may prefer the smaller of the two sizes, but for everyday comfort, the larger size is usually the safer choice. Do not choose a size that feels restrictive.

Shapewear can roll down if the size is too small, the waistband is sitting in the wrong place or the style does not suit your body shape. A high-waisted style, bodysuit or shaping short with a wider waistband may offer a more secure fit.

Digging usually means the item is too small, too firm for your comfort level or not the right shape for your body. Try checking your measurements against the size chart and choosing a style with softer control or more coverage.

Choose light control for everyday smoothing, medium control for more visible shaping and firm control for special occasions or outfits where you want stronger support. Your ideal support level depends on your outfit, comfort preference and how much shaping you want.

Shapewear FAQs

PeechLove offers women’s shapewear and shaping essentials including bodysuits, tummy control shorts, shaping shorts, seamless underwear, supportive bras and everyday intimates designed for smooth lines and comfortable support.

For everyday wear, choose comfortable shapewear with light to medium support. Seamless briefs, shaping shorts and soft bodysuits are ideal for smoothing under clothing without feeling too restrictive.

Shaping shorts, smoothing bodysuits and seamless briefs are great options under dresses. Shaping shorts help with thigh coverage and anti-chafing, bodysuits create a smooth line through the torso, and seamless underwear helps reduce visible panty lines.

High-waisted shaping shorts, tummy control briefs and shaping bodysuits are usually best for tummy smoothing. Look for styles that support the waist and lower stomach while staying comfortable around the hips and thighs.

For fitted clothes, choose seamless shapewear, invisible underwear or a smooth bodysuit. These styles help reduce visible lines and create a cleaner finish under body-skimming outfits.

Yes. Mid-thigh shaping shorts can help reduce rubbing between the thighs while also creating a smooth line under dresses, skirts and trousers.

Yes, you can wear shapewear every day if it fits comfortably and does not restrict your movement or breathing. For daily wear, choose softer control styles, seamless underwear, shaping shorts or bodysuits designed for all-day comfort.

No. Shapewear does not permanently change your body shape. It is designed to temporarily smooth, shape and support your natural figure while worn under clothing.

Shapewear should feel secure and supportive, but it should not feel painful or uncomfortable. If it causes numbness, pinching, difficulty breathing or strong discomfort, it may be too small or too firm for you.

Bras & Underwear FAQs

PeechLove offers supportive bras, seamless bras and everyday intimates designed for comfort, smooth lines and easy styling under clothing. Product availability may vary depending on the collection.

A well-fitting bra should feel secure around the band, supportive through the cups and comfortable on the shoulders. The band should sit level across your back, the cups should hold your bust without gaps or spilling, and the straps should not dig in.

A seamless bra or smooth T-shirt bra works best under fitted tops because it helps reduce visible lines and creates a clean shape under clothing.

Invisible underwear is designed with smooth edges, minimal seams and lightweight fabrics so it is less visible under fitted, light or body-skimming clothing.

Seamless underwear, no-show briefs and thongs are best under tight clothes because they help reduce visible lines and sit smoothly against the body.

No-show briefs, seamless thongs and laser-cut underwear can help reduce visible panty lines under fitted clothing.

For leggings, choose seamless underwear, thongs or smoothing shorts to help reduce lines and keep the outfit looking clean.

Under white or light clothing, choose underwear close to your skin tone rather than bright white. Nude, beige, brown or warm neutral shades usually sit more invisibly under light fabrics.

Product Care FAQs

Wash PeechLove shapewear with similar colours using cold water and a gentle cycle, or hand wash where possible. Use mild detergent and avoid bleach, fabric softener or harsh chemicals.

Some bras and shapewear may be machine washable on a gentle cycle, but we recommend using a laundry bag to help protect the fabric, stretch and shape. Always check the product care label before washing.

No. We do not recommend tumble drying shapewear, bras or seamless underwear. Air dry flat or hang gently away from direct heat to help maintain stretch, shape and support.

No. Do not iron shapewear, bras or seamless underwear. Heat can damage stretch fabrics and affect the product’s shape and support.

To help shapewear last longer, wash it gently, avoid harsh detergents, do not tumble dry, avoid wringing or twisting, and store it flat or folded carefully. Rotating between pieces can also help maintain stretch and support.

Payments & Discounts FAQs

Available payment methods are shown at checkout. PeechLove may accept major debit cards, credit cards and other supported payment options depending on your location and Shopify checkout availability.

PeechLove may offer discounts, bundle savings, referral rewards or promotional offers from time to time. Current offers are shown on the website and may be subject to terms, minimum spend or availability.

Enter your discount code at checkout before completing payment. Make sure the code is typed correctly and that the order meets any minimum spend or product eligibility requirements.

A discount code may not work if it has expired, has already been used, does not apply to the items in your basket, does not meet the minimum spend or cannot be combined with another offer.

Discount combinations depend on the offer terms and Shopify checkout settings. Some discounts may not be combined with other promotions, bundles or sale items.

Customer Support FAQs

You can contact PeechLove customer support by emailing peechlovestore@gmail.com or using the contact form on our website, you can also use live chat for fast reply, include your order number if your question is about an existing order.

Please include your full name, email address, order number if relevant, product name, size, colour and a clear description of your question. For damaged or incorrect items, include clear photos or videos.

Yes. You can contact PeechLove for help choosing the right size in shapewear, bras, bodysuits, shaping shorts and seamless underwear. Please include your measurements and the product you are interested in.

Yes. Tell us what outfit you want to wear, the level of support you prefer and the product you are considering. We can help guide you towards the most suitable shapewear, bra or underwear style.

You can find PeechLove policies in the website footer, including Shipping & Delivery, Return & Refund Policy, Privacy Policy, Terms & Conditions and Contact Information.